If you are sent a phone with number erroneously from the company, you have to work it out in person at a corporate store, travel there at your own time and expense. They do not offer return kits. There is no pre-warn to this effect.
Date: 2 Nov 2011 04:39:00 -0400
Subject: You have a new message from the BBB of Greater Kansas City in regards to yourcomplaint #8788752.
You have a new message from the BBB of Greater Kansas City in regards to your complaint #8788752. Please click on the link below to access the online dispute resolution web site and read this message.
Click Here to view the complaint
If your email program does not support HTML copy and paste the link below into your browser
This is a post-only mailing. Replies to this message are not monitored or answered. If you have any further questions or concerns, please do not hesitate to contact us at 816-421-7800.
BBB of Greater Kansas City (Kansas City, MO) 8080 Ward Parkway, Suite 401 Kansas City, MO 64114 Phone: (816) 421-7800 Fax: (816) 472-5442 Email: email@example.com Web: www.kansascity.bbb.org